Cookie Policy
Last updated October 9, 2026
RouteVerde uses a small number of cookies and browser storage, all of them our own. None are for advertising, none come from ad networks or social media sites, and none follow you to other websites.
Essential
These keep you signed in, let the technician app work without a signal, and remember your cookie choice. The service can't work without them, so they don't need your consent, but we still list every one.
| Name | Type | What it does | How long |
|---|---|---|---|
| sb-…-auth-token | Cookie | Keeps you signed in to the app (set by our sign-in provider). | Until you sign out, refreshed while you use the app |
| rk_portal_… | Cookie | Keeps a customer signed in to their account page with one business. | 30 days |
| rv_consent | Cookie | Remembers your cookie choice so we don't ask on every page. | 12 months |
| routeverde-tech | IndexedDB | The technician app's offline copy of the day's visits and unsent work. | Until you sign out; signing out deletes it |
| rk-shell-…, rk-static-… | Cache storage | Lets the technician app open with no signal. | Until the next app version |
| rk-tech-theme | Local storage | Remembers the technician app's outdoor (high contrast) display setting. | Until changed |
Anonymous measurement (no cookies)
If you choose "Allow", the app sends anonymous error reports and what happens to automatic route suggestions, so we can fix and improve it. It uses no cookies or browser storage, no advertising ids and nothing that identifies you, and it runs only if the business allows it too, as the privacy policy describes. Nothing is sent until you allow it. On the public website, only error reports are sent.
Your choice
- The banner offers "Essential only" and "Allow anonymous measurement" side by side, with equal weight.
- If your browser sends Global Privacy Control, we treat it as "Essential only" and don't ask.
- We ask again after 12 months. If we ever add an optional cookie, it stays off until you allow it.
- Change your mind any time: . You can also clear cookies in your browser; you'll be signed out and asked again.
Third-party content
When a business turns on the street map, map tiles load from the map provider, which sees your IP address and the map area, as the subprocessors page says. Card payments open the payment processor's own form, which follows that processor's cookie policy. Neither is used on the public website.